Content Designer, BPE

Remote (Austin, TX) +6

The Business Products Engineering team builds products & tools to empower teams at Meta selling ads or supporting customers. We are the backbone of the business, and our goal is to be the growth driver for the company. We develop the platform, infrastructure, and tools that run the business, and we optimize for the long-term success of our partners and customers.


We have a wide array of solutions in constant evolution that need to be connected in order to provide a cohesive experience. Over the upcoming months, one of our highest priorities is shaping the vision of the next generation of products and services in the support and advertising space.


We are building a new Design team across different disciplines (Product Design, Research and Content Design) and we are seeking a strong individual contributor who wants to be a part of this amazing journey. This individual will help design and deliver product flows, in-product messaging, content frameworks, navigation and product naming. This individual will help build best content design practices, communicate the value of great content design inside the organization and play a key role in the organization’s design strategy and its tactical implementation.


We’re looking for someone who has great experience to share. In return, this individual will learn a ton about the unique challenges we have in the advertisement and support industry and work alongside an incredibly talented team of Designers, Researchers, Product Managers, Product Marketers, Engineers and Data Analysts to design amazing solutions that improve people’s lives.


Content Designer, BPE Responsibilities


  • Plan a content strategy for the different products and services we are designing
  • Design, draft, edit, test and improve content that makes our products easier to use which includes product flows, interface language, education materials, product names, navigational nomenclature, terminology and taxonomies
  • Edit and contribute to designs and content in Figma, Sketch or other design tools
  • Influence product decisions, team direction, and strategy
  • Build an internal community, provide mentorship and develop skills of other content designers


Minimum Qualifications


  • 7+ years’ experience designing content for web or mobile
  • Experience simplifying and communicating complex ideas to broad audiences
  • Experience with Design thinking, UX creation and communication
  • Experience leading projects with minimal direction and handling a large degree of ambiguity


Preferred Qualifications


  • 8+ years’ experience drafting and designing content for large digital enterprise products
  • Experience setting up a large content design practice
  • Experience advocating for content design in both large and small groups
  • Experience presenting and facilitating workshops


About Meta


Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. 


Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.