Instructional Designer

Remote (Mountain View, CA)


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. As a global community that thrives on creativity and expression, it's important that users feel safe and comfortable in this community. TikTok's US Safety team is dedicated to making TikTok safe for our users, viewers and content creators globally. Our policies and tools are developed to promote a positive and safe environment for our community.

TikTok is looking for an experienced Instructional Designer to join the US Trust and Safety team. The Instructional Designer will be a vital part of the training team, creating training content for our global vendors and partners. The individual will work internally with teams across TikTok's organization to build instructor-led and eLearning courses to serve our content moderators across the globe. This role will work closely with internal stakeholders to identify the training needs and address them through effective training solutions.

Key Responsibilities - Work under tight deadlines with minimal supervision in a fast-paced, dynamic environment - Apply learning design and produce solutions to problematic issues using insights from the Quality Team, Policy Team, Subject-Matter-Experts, and Operations Leadership - Work with key stakeholders to design and develop instructional content - Design courses and adapt the content to address the identified training needs and align with the desired performance outcome - Develop knowledge reinforcing learning concepts, through audio, video and simulations - Create quizzes and skills assessments to measure the learning outcomes - Work with the trainers to develop the train-the-trainer strategy and training delivery plans - Ensure training programs are aligned with the goals and objectives of the business - Regularly update the training materials to ensure that the content is consistent and up-to-date


Job Requirements: - Bachelor's degree in Instructional Design, Education or a related field - 5+ years of experience in curriculum design, instructional design and training development - Understanding the ADDIE model, familiarity with SCORM, proven skills of online learning, learning technology, instructional and graphic design - Proficiency in MS PowerPoint required, experience with Articulate Storyline and Adobe Captivate preferred - Experience with Learning Management Systems (LMS) - Excellent planning and organization skills, ability to independently manage multiple small to medium scale projects from initiation through delivery - Project and program management experience is preferred - Ability to adapt to business needs and work in a fast-paced environment - Experience working with international partners across different time zones and cultures - Ability to travel (10%) between our Mountain View and Los Angeles offices, while also visiting our global vendor partners occasionally TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at