Principal Product Designer, Commerce

Remote (Cambridge, MA)

About the job

At HubSpot, we have been on an incredible journey building well-loved Marketing, Sales and Services products that help small and medium-size businesses grow.

We're searching for a Principal Product Designer with impeccable Information Architecture skills to shape the future of B2B payments for our customers.

Your thinking will shape a high impact 0 to 1 space. We value designers who are not only outstanding creators, explorers with a process, and system thinkers, but also those who can move a large dynamic organization to bring those ideas to the world. You'll guide and align other teams to the right problem framing and customer-focused design decisions. You will report to the Director of Product Design for Commerce.

You Will

  • Partner with engineers, product managers, content designers, and researchers to frame problems and iteratively ship solutions together
  • Create a data-supported design vision for the future of the commerce experience and promote your vision
  • Help feature teams build the vision as part of a multi-year roadmap

You Have

  • Skill in developing or refining design collaboration processes in scaling product groups
  • Capability to create a data-supported design vision promote your vision
  • An expert level understanding of usability principles and best practices in interaction and visual design
  • History of designing enterprise applications with consumer grade UX quality
  • Facilitation skills and the ability to work with senior partners in multiple groups to secure support
  • Some experience setting up and socializing governance around complex systems
  • Mentorship skills
  • Domain expertise in payments, quote to cash tools, or B2B e-commerce

How do we design?

Design at HubSpot is both grounded in experience design fundamentals and a deep belief that small autonomous teams are the best way to get excellent work in customer's hands.

  • We value solving for the customer above all else
  • We give each designer the responsibility to chart the course for their designs throughout the product and across teams. We don't do sign-offs and burdensome documentation.
  • We respect user research and content design and work cooperatively with them while designing
  • We carefully lead and maintain a high-functioning, usability-centered design system and design language with our front-end teammates.
  • We're embedded on small teams with engineers and product managers in sane, sustainable ratios.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

In September 2021, the US government issued new federal vaccine guidance that certain government contractors must adhere to. HubSpot is a covered federal contractor and so, based on this guidance, our US-based employees are required to be vaccinated, and show proof of vaccination, by Dec. 8, 2021.

What does this mean for you as a potential candidate? It means that if you were to join HubSpot, you would need to be fully vaccinated by Dec. 8, 2021 or by your hire date (whichever is later) to be eligible to start in the role. As a condition of employment, you would need to submit official COVID-19 vaccine documentation. HubSpot will consider and review reasonable accommodation requests based on medical or religious grounds for qualified candidates. Please consider this new requirement when applying to HubSpot.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.