Product Designer - Messaging

Remote (New York, NY) +1

The Freemium R&D team oversees the entire user journey on Spotify and ensures we engage with people in innovative ways, every step of the way.

Our team grows Spotify’s audience by finding future listeners around the world and delivering the right value to them, at the right time.

With research, product development, product design, engineering, and marketing all collaborating in one organization, we’re able to quickly create meaningful features and services for millions of people around the world, resulting in joyful, long-lasting relationships with Spotify. 


New York or Remote ESTAmericas

Job type


We are looking for a Product Designer to join our Messaging product team 

A passionate, cross functional team that is dedicated to building a unified, multi-channel messaging platform that advances the Spotify mission by orchestrating a remarkable messaging experience for across the entire user lifecycle.

While we are passionate about building out internal tools and infrastructure, we take a human-centric product approach where UX and design is a critical component. In this role you will have the opportunity to interact with many roles and functions across Spotify and, together with our product teams, work to improve the platform user experience.

What You'll Do 

  • Be responsible for design best practices for communicating with Spotify listeners
  • Connect with teams across the company to ensure consistency and cohesiveness in messaging strategies
  • Contribute to the design of our internal software that powers global campaigns such as Wrapped, new album recommendations, Spotify Premium promotions, and more. 
  • Work with small multi-disciplinary teams made up of representatives from engineering, product, product insights, and marketing, among others.
  • Take into account existing insights, technical constraints, business needs, and specific platform demands to produce data-informed solutions.
  • You’ll take full ownership of your work and total responsibility for every last detail, every step of the way, from whiteboard sketching to high-fidelity final treatments.
  • Rapidly produce multiple concepts and prototypes, understanding when deeper exploration is warranted and when it is best to change paths and try another approach.
  • Engage with and contribute to the Freemium Mission design organization.

Who You Are: 

  • ​​You have 3+ years shipping products as an end-to-end Product Designer and understand what it takes to build awesome products and experiences.
  • You care about communication and can employ storytelling to paint a picture, build understanding and brainstorm initial design concepts.
  • You are a strong cross-functional collaborator and relationship builder.
  • You have a people-focused design mentality and want to design and build products/features that truly have meaningful impact.
  • You are hungry to learn and evolve in all things. From design craft to process to industry and market trends — you never stop pushing into the next big challenge and fit right into our growth-focused culture.
  • You're adept at navigating complex, fast paced organizations.
  • You are constantly looking to hone your instincts through a variety of inputs – including trend analysis, benchmarks, feedback and data insight.

Where You'll Be 

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the AMER region in which we have a work location
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
  • Working hours? We operate within the Eastern time zone for collaboration

Nice to Have, (not required)

  • Prototyping skills
  • Basic knowledge of machine learning and how it can impact the user experience.
  • Messaging / Communications background

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Global COVID and Vaccination Disclosure

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.