Product Designer — Risk

Remote Austin, TX

Who we are

 

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


When applying for a job you are required to create an account, if you have already created an account - click Sign In.


Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

  • Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up.
  • Please Capitalize first letter of your First and Last Name.
  • Please avoid using fully capitalized text for your First and/or Last Name.
  • NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.


Job Description Summary:

The customer is at the center of everything we do at PayPal. As a leader in financial technologies, PayPal teams are cross-functional and inspired by the goal of improving the financial well-being of people and businesses around the world. Our cross-functional teams partner across the PayPal family of companies as one team to deliver unique and meaningful products for millions of customers around the world.


As a Product Designer within the Risk UX team, you will create meaningful and cohesive end-to-end experiences for both consumers and merchants globally. You will work alongside your cross-functional team members to influence decisions and ultimately deliver the best possible payment experiences for our customers around the world.


At PayPal, Product Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized deliverables that drive valuable outcomes for our customers and business. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft.

As a Product Designer, you will advocate for our customer needs and lead project execution in a complex or strategic product domain. You will establish a network across domains and your cross-functional team.


You will report to Risk Product Design Manager and be a member of our diverse Global Design Organization where we use our design and research skills to inspire and influence across the company. We believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way.Job Description:


Job responsibilities:


  • Work with cross-functional team members in the execution and delivery of PayPal’s products and services, using a customer-focused, iterative design process 
  • Create high-quality deliverables on a work stream with some oversight and guidance from a senior designer, within timelines and project requirements
  • Leverages and fosters the use of established UX techniques, templates, presentations, and assets in the creation of UX analysis, solutions, and materials 
  • Play an active role in our thriving, inspiring and fun UX Design practice and culture


Requirements:


  • BA/BS + 3 years or Masters degree +2 years experience in the field of user experience, design, research or related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive Sciences OR alternative equivalent project/portfolio experience
  • General awareness of technology mediums (e.g., JavaScript, HTML/CSS) including differences between them