Senior Technical Writer Sumo Logic


As a Sumo Logic Cloud Services Senior Technical Writer, you will create well-researched content to assist a highly technical audience analyze and visualize their data using cutting-edge cloud-based log analysis software.

You will actively engage many functional groups to provide your readers with the breadth of knowledge necessary to use our tools quickly and easily, as well as grow and develop your own expertise with Sumo Logic. As a select member of a small team, you will actively engage with other writers on how we can constantly improve our content quality and delivery. 


  • Plan, develop and maintain well-researched technical articles for developers and guides on APM, monitoring, tracing, and logging. 
  • Work with cross-functional teams to develop introductory, task-based, best practices and in-depth technical content for the Continuous Intelligence Platform and our Observability Solution
  • Proactively improve processes for content creation, delivery, and maintenance
  • Work closely with subject matter experts, advocating for product and documentation innovation on behalf of the customer
  • Own your documentation projects from start to finish, researching, writing, and maintaining them.


  • 2+years technical writing for Cloud Services or equivalent experience
  • 7 years writing technical documentation or equivalent experience
  • Strong attention to detail and proven communication skills
  • Ability to adapt and thrive in a fast-paced, ever-changing environment
  • Demonstrated ability to develop expertise in the products and services you document by using them as a customer would.
  • BA/BS degree in Computer Science, Technical Communication, a related technical discipline, or relevant professional experience.


  • Experience with AWS Services
  • Experience with SaaS Services
  • Knowledge of SQL or Jquery
  • Knowledge of Kubernetes
  • Familiarity with DevOps and SRE documentation