Service Design Intern Intuit


Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.


At Intuit, our mission is powering prosperity around the world. Every day we innovate with our flagship products - TurboTax, QuickBooks, and Mint. No matter your financial need, we have a solution that can help. Whether you’re a consumer, self-employed, or a small business owner, we’re in your corner to help make your dreams of prosperity come true through technology that touches the lives of almost 50 million people.

Our designers are involved at every step of a project—from gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect designs. And we’re innovating through machine learning and conversational UI to make every interaction delightfully simple. We are looking for a passionate designer to join our team - a global design community of over 250 product, visual, motion, content designers and researchers located in all over the world – wielding their creativity and craft to power prosperity for those who for themselves.

Summer intern program:

Our summer intern program is not just fun but a learning experience as well with the ability to engage with leaders at Intuit. It's a launching pad into greatness. In addition to a competitive paycheck we offer our interns several perks to reward you for your brilliant work. Some of those include:

Work assignments that are critical to the business with written goals

Extensive training to jump start your career development

Exposure to our leadership team

Daily engagement with our marketing team

Visibility of career progression and growth

Reviews and written evaluations and the opportunity to be considered as a full time employee

Opportunity to share what you've learned and teach your team

Social and networking events

What you'll bring

Knowledge and experience within a relevant service design discipline (Systems Design, Business Design, Organizational Design, UX/Interaction Design)

Deep knowledge of design principles and methods

Expertise conveying ideas and concepts through visual and verbal storytelling, storyboarding, illustration, and prototyping

Familiarity of design tools such as Figma, Adobe Creative Suite, and Invision

A dazzling online portfolio demonstrating your strong craft and collaborative process

Minimum BA/BS degree candidate in Service Design, UX/Interaction Design, Human-Computer Interaction Design, or other relevant field, graduating no earlier that December of 2021

You must love

Zooming out to see the big picture, then diving in to nail the important details

Approaching problems systematically

Visual and verbal storytelling

User-centered design processes

Solving seriously real problems

Ambitious and ambiguous directions

Inspiring others to aim for bigger, bolder, and smarter

Agile and experiment-driven development

Negotiating, communicating, and presenting

How you will lead

What you’ll do

Champion Service Design within the Core Services and Experiences Design team and expand the team’s mission to “deliver core benefits by orchestrating Intuit platform experiences through data and processes.”

Contribute to and occasionally lead interaction design and service design activities, including: plan, design, facilitate, and synthesize workshops, user interviews, and creative brainstorms.

Create experience/ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards and prototypes.

Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.

Frame and tell the story of design solutions. Present the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

Collaborate effectively with other designers, content strategists, product managers, data scientists, and researchers

Solicit feedback and contribute constructively to design reviews

Our culture

We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table.

Our values

Our values are central to our culture. They’ve been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers.

Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

Fortune 100 Best Companies to Work For

Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.