UX Designer Feedback Loop

UX UINYC, NY, US, Remotea month ago

Feedback Loop is a venture-backed and growth-stage company based in New York, NY with a rapid consumer feedback platform used by teams at the world’s largest brands.


We are looking for a UX Designer to iterate on feedback and design experiences within our cross-functional, customer-driven product teams. You will be discovering and delivering new patterns/solutions for jobs-to-be-done, and optimizing the usability, accessibility, and interactivity of our software.

You will execute throughout the product development lifecycle: empathize with and understand our users deeply, craft their experiences, and evaluate how your contribution is helping them to achieve their objectives.


Responsibilities

  • Execute at every stage of the design lifecycle from ideation to delivery
  • Create a clear strategy from insight to action to effectively produce a variety of outputs such as personas, journey maps, user flows, information architecture, prototypes, and wireframes as it pertains to business requirements and end-user needs and validate through user testing, when appropriate
  • Using research tools and working alongside our user researcher in various settings including end-to-end, usability, and generative methods, to help create data-informed designs
  • Communicate research findings, conceptual ideas, detailed design, and design rationale effectively both verbally and visually across an interdisciplinary team
  • Proven ability to work cross-team and synthesize feedback and input from product management, engineering and other key stakeholders
  • Respond positively and calmly to shifting priorities, demands, and timeline
  • Participate in design team-wide initiatives (hiring, workshops, design system, improving design tools, mentor junior designers)


Requirements

  • 3+ years of UX design experience within B2B organizations (ideally SaaS)
  • Desire to work in a start-up style environment, where iteration is encouraged
  • Experience with end-to-end product design with SaaS products
  • Developed storytelling skills with the ability to tailor your context to the audience
  • Mastered the design process and methodology and will shape ours
  • Good understanding of systems thinking and ability to translate complex systems into a simplified user experience


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