UX Product Designer, Mobile

Roku Remote San Jose, CA

We’re making it easier for the world to cut the cord


Roku Is Changing How the World Watches TV


Roku is the #1 TV streaming platform in the U.S., and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.


Our talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry.


About the Role


We’re looking for a Senior Interaction Designer to work on the Roku Mobile app – an app used by millions to control their Roku devices as well as discover and stream content.


What You’ll Do in This Role


  • Lead the design for major features that enhance how our mobile app users can interact with their Roku devices
  • Provide concept design for future mobile features by combining deep research insights with your creative process
  • Present your designs and rationale to Directors and Executives in design reviews
  • Contribute new components and operational efficiencies to our mobile design system
  • Work closely with Product Managers to identify the problems and business goals that your designs will address
  • Utilize user journeys to help guide and frame your design approaches
  • Partner with strong User Researchers to determine and execute the ideal research methodology to evaluate your designs
  • Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
  • Give and receive feedback in regular design critiques with your peers

 

What You’ll Bring to the Table


  • Experience designing Mobile Apps of medium to high complexity
  • A strong toolkit of design methods and the experience to know when to apply them
  • Understanding of the Human Interface Guidelines and Material Design Guidelines
  • Proficiency with design tools like Figma, Sketch or Framer to create user interfaces
  • Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
  • Endless empathy for the user
  • 2+ years experience in interaction design

 

During Your First Year in This Role, You’ll


  • Develop a rich understanding of the streaming & entertainment space both from a user, business, and technology perspective
  • Lead ideation sessions for large mobile features to quickly explore the solution space and help with alignment
  • Apply your craft skills to deliver final design solutions including flows, prototypes, and detailed behavior specs
  • Storyboard & prototype future mobile visions based on research insights and product strategy
  • Take charge of mobile design initiatives under the mentorship of some of our most experienced Managers and Directors
  • Quickly create mockups and prototypes for both internal evaluation and user testing
  • Partner with our stellar User Researchers and help mold the research plans to give us the most salient information for the next round of design decisions
  • Give well thought-out presentations in formal design reviews, walking your audience through your design process and how you made the decisions you made
  • Participate in the deeply synergistic team of UXers at Roku – you’ll share knowledge, exchange ideas, and have one of the best sounding boards in the tech industry


About Our Hiring Process for this Role


We know your time is valuable, so we love being transparent about our hiring processes.

For this Interaction Designer role, you’ll start with a call with your dedicated Roku recruiter. Next, you’ll meet with the Hiring Manager (Mobile UX Manager) to learn more about the role and walk them through a portfolio project (~30 minutes). For the walkthrough, you’ll discuss your process & solutions as well as challenges and lessons learned. Then you’ll have 3 or 4 one-on-one interviews with various Roku folks, and that’s it! Throughout the process, your Roku recruiter will be there for you every step of the way.

We’d love to tell you more details about this role, the responsibilities you’ll have, and the products you’ll be working on – let’s talk!

 

More About Us 


Roku has become famous for making sure each feature and product is as perfect as it can be - just look at our remote control or user interface - while still pushing the boundaries of what it means to watch TV. In order to help ship features and products, you will partner with product management and engineering leaders to innovate and deliver features and capabilities across the Roku platform, while maintaining the integrity and cohesiveness of our user experience. Great candidates are comfortable with ambiguity, though that isn't code for "sloppy." Even when you aren't sure, you should move forward precisely and quickly knowing that action creates its own certainty. And because everyone here is empowered, your performance at Roku tends to come from getting others to embrace your idea. It's the most collaborative people who can drop their ego in service of their customers and create the win-win of success for our customers.

 

We believe that great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining an incredible attention to detail on the micro side. More than ability to keep the vision while managing the minutiae: We need someone who can play three-dimensional chess on the axes of what our customers need, what our world-class engineers can produce, with the third axis being keeping things as elegantly easy as possible (and no more).


The Roku Culture


Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company’s success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you’ll be part of a company that’s changing how the world watches TV.


We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn’t real until it is impeccably designed, flawlessly built, and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

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